Technology
partner

We assist businesses in creating products with
our custom application development and
on-demand software engineers

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INDUSTRIES


Retail

  • E-commerce
  • Back office
  • Mobile apps
  • ERP integration
  • Warehouse management
  • Inventory control
  • Logistic and delivery
  • BigData post-processing
  • Auction system: inventorization, bidding, settlement, billing, clearing
  • Business and system analytics
  • UI/UX architecture
  • Vendor API integrations
  • BigData post-processing system
  • Web and Mobile e-commerce
  • Gamification
  • Loyalty system
  • Sales management system
  • Chatbot development and business implementation
  • System integration
  • ERP integrations
  • Warehouse management system
  • Online booking
  • Payment and booking processing

Gaming

  • BigData
  • Game E-commerce
  • Professional gaming
  • Social gamification
  • Platform development
  • BigData post-processing system development
  • System integration
  • System analytics
  • Game business intelligence
  • Live streaming wrap service
  • Online game platform development
  • API vendor integration
  • Web and Mobile development
  • Social network game implementation

Banking & Fintech

  • Online banking
  • Digital transformation
  • Internal operations digitalization
  • Forex trading
  • Billing
  • Web and mobile development
  • Infrastructure migration
  • Cloud adoption
  • Microservices development
  • Gamification
  • Data analytics

Media & Telecom

  • Subscription management
  • Client’s digital operations
  • Cloud services
  • Personal account
  • Analytics system integration
  • Cloud adoption

Energy

  • Internal automation
  • Custom software development & maintenance

TESTIMONIALS

TECHNOLOGIES

  • BACKEND
    TECHNOLOGIES
    • PHP7
    • Python
    • Jakarta EE
    • Java SE
    • Golang
    • Docker
  • FRONTEND
    TECHNOLOGIES
    • React
    • Vue.js
    • Angular
    • NodeJS
    • TypeScript
    • GraphQL
  • IOS/ANDROID
    TECHNOLOGIES
    • Kotlin
    • Swift
    • Flutter
    • SOLID
    • Clean Architecture
  • QA
    TECHNOLOGIES
    • Selenium
    • JMeter
    • Postman
    • SQL
    • TestCaseLab
  • ANALYST
    TECHNOLOGIES
    • SRS
    • BPMN
    • UML
    • SQL / noSQL
    • SOAP
    • REST

OUR APPROACH


/01
SOLUTION ARCHITECTURE AND DEVELOPMENT
  • Digital Transformation
  • Digital Workplace
  • Infrastructure migration & CI\CD Acceleration
  • Customer’s Experience and Design
  • Process and Project management consulting and coaching
  • Agile Transformation

/02
PROJECT EXECUTION
  • Infrastructure migration and solutions
  • Custom Software Development & Maintenance
  • Native Mobile Apps development and Maintenance
  • Independent Testing Lab
  • Business and System Analytics
  • Containerization
  • Customer’s experience and Design
  • Process and Project management consulting and coaching
  • Products Integration and deployment

/03

DIGITAL MARKETING
  • Strategy
  • Content management
  • SEO optimization
  • Lending support
  • PPC management
  • Analytics

CASE STUDY

  • RETAIL
    Store inspection automation
    SWIFT, KOTLIN, JAVA, REACT JS
    Challenge

    One of the largest food retailers needed to automate inspection and maintenance processes in their stores and update their troubleshooting reports. Retail companies have notoriously complex requirements when it comes to ongoing maintenance, and manual inspections can limit the ability to report and verify current conditions.

    Solution

    MSOFT developed a powerful solution combining cross-device technologies and business process automation:

    • Application for hand-held devices to simplify picture-taking and checklist marking during inspection
    • Web-application for administrators and other employees responsible for troubleshooting, generating reports, and scheduling re-checks
    • Integration with KPI corporate management system
  • RETAIL
    Loyalty program digital transformation
    SWIFT, KOTLIN, PYTHON, ANGULAR JS, GOLANG, REACT JS
    Challenge

    One of the largest food retailers wanted to improve its loyalty program and reduce the use of conventional plastic cards. They needed a new digital loyalty system with greater functionality that would be easier to update and maintain.

    Solution

    MSOFT achieved digital transformation in three primary steps.

    1. To first reduce the use of plastic cards and enhance the program’s features, we developed a web and mobile app. Both platforms not only offered clients digital loyalty cards but also stored purchase history, incorporated promotions, and offered a customizable shopping checklist. In addition, we integrated the two apps with an internal data system and POS-terminals.
      With marketing and promotion, the new digital loyalty card program grew to more than one million users.
    2. Our second round of development aimed to improve customer retention and grow average customer spend. We engineered mechanisms like gamification, personalized digital experiences, and promotions directly into the digital loyalty card program. We partnered with several third-party vendors to craft co-branded seasonal projects and relationships automation.
    3. The final step for our client’s digital transformation was designing and developing an online grocery shopping and delivery service. In addition to creating an online e-commerce store with the digital loyalty card program seamlessly built in, we integrated with delivery service and warehouse management systems. We also developed mobile apps for our clients couriers to automate delivery processes at scale.
  • RETAIL
    BigData-based price generation
    JAVA, REACT, GRAPH QL, ANGULAR JS
    Challenge

    The biggest food retail chain needed to understand better which of their items were selling the best, when, and under what circumstances. At the same time, their data department wanted to update their product catalogs, prices, and assortments–all with thousands of dependencies around the country.

    Solution

    With secure access to customer data, MSOFT developed a tool our client used to post-process all purchases throughout their chain of stores. This solution identified dependencies and presented them to the end-user in graphical form.

    The data analysis department operator used these findings to form an assortment and intelligently alter catalog listings and prices within the existing company policy. After processing, these data fall into special divisions, equipping the client with more information to make smarter decisions for their company and their customers.

  • GAMING
    Live streaming portal
    ELIXIR, ANGULAR
    Challenge

    A leading online games developer wanted to gamify the customer experience of streaming online games and championships to increase views and improve audience engagement. Unfortunately, heavy processing loads proved challenging for their site to handle.

    Solution

    MSOFT designed and built a web service offering access to various online broadcasts from third-party platforms (Twitch, Youtube) plus interaction with fellow portal audience members. The gamified viewing experience included:

    • The distribution of in-game items after completing quests related to broadcasts
    • Awards for permanent viewing streaming
    • Simple market-boosting mechanics, such as random audience promotion

    After launch, the new web service handled more than 500,000 connections online during peak hours.

  • GAMING
    Event generation and automation
    ELIXIR, GOLANG, REACT JS
    Challenge

    One of the global leaders in online gaming wanted to optimize the process of implementing individual game events. Whenever an event (game, tournament, championship) launched on their site, they had to customize expensive and time-consuming services for processing data related to game statistics.

    Solution

    MSOFT crafted a middleware with its own interface that enabled event managers to configure all the needed parameters for processing event data. This flexible service offered greater functionality around in-game quests and point accrual, allowing event managers to create rules for processing data visually without the involvement of developers. The solution cut launch time for individual game events in half.

  • GAMING
    Betting service
    JAVA, REACT JS, FLUTTER
    Challenge

    One of the largest providers of sports betting needed to speed up the development of different web and mobile interfaces to more quickly launch promotional activities with players of their service.

    Solution

    Our client’s machine learning and data engineers designed new logic for their game engine, and our team of developers connected it to the client’s web and mobile platforms. We processed the ready-made data and applied data transformation to display it in a user-friendly way on the frontend while monitoring user behavior. We also automated the analysis, bidding, and billing features to improve functionality and allow our client to offer multiple promotions a year in less time with greater success.

  • BANKING
    Personal banking account
    SWIFT, KOTLIN
    Challenge

    A large commercial bank wanted to ease the needless burden on its offices by facilitating the most basic, repeated bank transactions for customers online. Data analysis revealed that the majority of customer operations did not require complex or non-standard decisions.

    Solution

    MSOFT developed and maintains the client’s mobile applications, simplifying the most common type of customer operations, such as:

    • Online transfers and payments for services
    • Opening new bank accounts and products
    • Active service management
    • Transaction authorization
    • Chatting with support using chatbots
    • Online support calls
    • Engaging with promotions and personal offers
  • FINTECH
    Forex trading platform
    SWIFT, KOTLIN
    Challenge

    One international Forex trading broker was looking to create a trading tool for other traders–professionals and amateurs alike. The goal is to build a full-featured solution with a simple, user-friendly interface.

    Solution

    The MSOFT team developed a unique mobile application with a variety of functions that allow for:

    • Single screen trading with order history and real-time data updates
    • Managing finances, depositing, and withdrawing funds in one click
    • Accessing current quotes, official exchange rates, analytics from experts, and a calendar of events
    • Virtually instant placement of pending orders as well as Stop Loss and Take Profit levels
    • The ability to seamlessly switch between trading and analytical overviews
  • BANKING
    Cloud platform integration
    GOLANG
    Challenge

    A large commercial bank wanted to create a secure cloud-based environment for customers where they could interact with other digital bank products.

    Solution

    Based on the specific features of each bank product, MSOFT decided to approach solving this challenge through microservices. We developed a thoughtful microservice architecture linking each product’s business logic to the cloud platform, thereby improving overall stability and processing speed while maintaining a flexible solution.

  • TELECOM
    Online account management
    SWIFT, KOTLIN
    Challenge

    In a highly competitive sector, one of the largest telecom providers in the U.S. wanted to provide a convenient solution for its customers to access basic services without having to contact their office or support line.

    Solution

    MSOFT built a custom mobile application for users to access their accounts to remit payments and manage their services. Features included:

    • Service and subscription control plus payment management
    • System notifications about balance and other critical information
    • Service package management and package balance monitoring
    • Additional numbers and SIM card management
    • Promotional activities and personal offers
    • Family Sharing and Family Services Management
  • MEDIA
    Subscription management
    PHP, REACT JS
    Challenge

    A popular online magazine sought to automate the subscription management process and improve transparency with its customers. They also needed to collect analytical consumer data to determine how they could optimize the content of their magazine for reader satisfaction and personalize subscriptions in a beneficial way.

    Solution

    MSOFT created a personal account for each subscriber, offering them flexible ways to customize their preferences and manage subscription parameters. We built in a user-friendly payment service and the ability to post unique customer offers.

    The preference customization allowed the client to capture how the magazine’s visitors consume content so they could provide them with the most relevant materials. Ultimately, this increased customer loyalty and grew both the number of return customers and the length of the average subscription period.

  • ENERGY
    Internal process automation
    PHP, REACT JS, SWIFT, KOTLIN
    Challenge

    Our client’s new employees had negative experiences with cumbersome outdated corporate processes–from onboarding to solving work tasks in a distributed network of offices and departments. As a result, they wanted to automate many of their internal corporate processes and, ultimately, organize them into one tool.

    Solution

    With this solution, MSOFT aimed to craft one easy-to-use interface that combined all the necessary processes without duplication and did not require additional employee training. Our business analyst team streamlined the existing processes into a formal solution that enabled internal chats, a ticketing system, workflow management, escalations, and even organizing intra-corporate events. In addition, we paid special attention to office space management, booking of common areas, and offline workspace management.

BLOG

The knowledge we have accrued over the years is very valuable to us, and we are proud of it. We are happy to share it with our colleagues.

OUR VALUES

Customer obsession — this is our main value. We are committed to doing everything in our power to achieve our clients’ goals, exceed expectations, and offer a partnership rooted in trust. We hire and develop the best professionals and care deeply for our team. Our philosophy of setting standards high and supporting one another fosters a unique corporate culture that prioritizes building authentic long-term partnerships between our team and our clients.
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